A special 4-part series- Strengthen your loyalty program by building an emotional bond with customers. Emotionally loyal customers are willing to spend with a brand, even if meaningful and available alternatives are presented. Watch this 4-part series to know about some simple, yet powerful ways to develop stronger emotional connections with customers.
BUILDING AN EMOTIONAL BOND WITH CUSTOMERS
Intro – Building an emotional bond with customers
Part 1 – Create a feeling of exclusivity
Part 2 – Customer experience is the next competitive battleground
Part 3 – Touch your customers lives
Part 4 – An emotional bond ties brands and customers together in a common thread, a shared value.