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Episode 10: Rob Markey on NPS and CLV: Driving Loyalty Through Data
Rob Markey, partner at Bain & Company and co-creator of the Net Promoter System, joins us in this episode of the Zinfluencer series. With over 30 years of experience helping major companies elevate customer loyalty, Rob brings invaluable insights into designing customer-centric cultures and strategies.
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Episode 9: Building Customer Loyalty Through Engaged Sales Teams
Bob Phibbs, the CEO of The Retail Doctor, is a retail expert with over 30 years of experience in transforming retail operations. Known for his engaging and actionable training sessions, Bob has worked with top brands like Brother, Hunter Douglas, and Trek, helping them enhance sales, improve customer service, and foster loyalty.
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Episode 8: Mastering Customer Loyalty with Mike Linton
In this episode, Max talks with Mike Linton, a seasoned executive with vast experience as a Chief Revenue Officer, Chief Marketing Officer, & board member for public & private companies.
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Episode 7: Psychology of Consumer Behavior with Jon MacDonald
Welcome back to another episode of The Zinfluencer Series by Zinrelo, where we dive deep into the world of customer loyalty and engagement! In this episode, Max Savransky chats with Jon MacDonald, founder of The Good, a renowned digital experience optimization firm.
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Episode 6: Redefining Loyalty Beyond Transactions with Phil Rubin
In this episode, host Max Savransky, engages in a compelling dialogue with Phil Rubin, Founder of Grey Space Matters about redefining loyalty beyond transactions.
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Episode 5: Evolving Loyalty with Data and AI With Scott Perry
Welcome to the Zinfluencer series, presented by Zinrelo, an API-first enterprise-grade SaaS-based holistic loyalty platform. In this episode, host – Jai Rawat, CEO and Founder, of ZInrelo, engages in an interesting discussion with Scott Perry, the VP of Strategic Marketing at Worldwide Golf.
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Episode 4: Predictive Modeling with Peter Fader
In this episode, host Max Savransky delves into an insightful conversation with Peter Fader, a renowned professor at the Wharton School of the University of Pennsylvania.
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Episode 3: CLV and Customer Centricity with Peter Fader
In this episode host Max Savransky, and our guest Peter Fader, a renowned professor at the Wharton School, delves into the intricacies of Customer Lifetime Value (CLV) and customer-centricity.
Podcast
Episode 2: Elevating E-commerce Loyalty with Rick Wilson
Welcome to the Zinfluencer series, presented by Zinrelo, an API-first enterprise-grade SaaS-based holistic loyalty platform. Dive into the world of loyalty with us, where every episode promises valuable insights for loyalty enthusiasts.