User-generated Content

Unleash Your Customers’ Voices with UGC

Leverage UGC to only enhance engagement and build genuine trust and community around your brand.

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Feature overview

Leverage UGC for authentic engagement

User-generated content (UGC) encompasses any content created and shared by customers, including reviews, ratings, photos, videos, testimonials, and social media posts.

Zinrelo’s platform embraces UGC as part of its multi-dimensional loyalty strategy, recognizing the diverse ways customers connect with brands. By incorporating UGC, brands can tap into authentic customer experiences, fostering deeper connections and enhancing the overall loyalty program.

Unlocking brand trust: the power of user-generated stories

Use User-generated content to enhance brand authenticity, drive engagement, and strengthen loyalty.

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Builds Trust: UGC enhances trust and credibility by showcasing genuine, unbiased customer experiences.
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Provides Social Proof: Influences purchasing decisions by demonstrating real-life endorsements and feedback from fellow customers.
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Promotes Advocacy: Facilitates brand advocacy as satisfied customers share their positive experiences.
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Cost-Effective: Generates impactful content and promotes your loyalty program without significant costs.

Enhancing loyalty with user-generated content

User-generated content (UGC) provides a powerful way to deepen customer engagement beyond traditional loyalty programs. By encouraging customers to share their experiences and rewarding them for content creation, brands can foster community and trust, driving long-term loyalty.

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Beyond Transactions

While traditional loyalty programs focus on repeat sales, integrating UGC offers a richer engagement strategy.

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Rewarding Content Creation

Brands reward customers for submitting reviews, photos, videos, and other content, enhancing participation.

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Engage Beyond Purchases

UGC allows brands to connect with customers in meaningful ways beyond mere transactions.

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Monitor and Respond

Actively monitor UGC, responding to feedback and concerns to build stronger customer relationships.

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Ready to boost credibility with UGC?

Tap into the power of user-generated content and let your customers’ voices amplify your brand’s message. Empower your customers to become creators, and watch your brand grow with authentic, user-driven content.

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The Zinrelo advantage

Deep data analytics

Gain smarter insights to improve customer loyalty.

Deep data analytics

Zero & first-party data

Collect valuable data directly from customers.

Zero & first-party data

Machine learning

Enhance program performance with intelligent machine learning.

Machine learning

Real-time visualization

Visualize key metrics data instantly for informed decisions.

Real-time visualization

Strategic consultation

Expert guidance for optimal loyalty program success.

Strategic consultation

Enterprise-grade

Robust, scalable solutions for large-scale implementations.

Enterprise-grade

Empower your loyalty program with our cutting-edge platform

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Multidimensional Loyalty

Reward you customers for every interaction such as social media engagement & referrals.

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Omnichannel Loyalty

Deliver a seamless loyalty experience across all customer touchpoints — in-store or online.

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Personalization

Reward and communicate based on individual preferences, purchase history and behavior patterns.

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Zero & First Data Acquisition

Get detailed customer data and build customer profiles from day one.

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Gamification

Incorporate interactive elements to make your loyalty program more exciting and addictive.

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Referral Loyalty

Leverage the power of referrals that reward customers and increase brand advocacy.

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Incentive Engine/Rewards Catalog

Deliver rewards that customers want with our next-gen incentive engine.

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Multi-Country Capabilities

Zinrelo helps you build a truly global loyalty presence with region specific strategies.

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Loyalty Microsite

Our customizable microsites give you a branded environment for customers to interact with the brand.

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UGC (User-Generated Content)

Encourage and use user-generated content, such as reviews, to increase engagement.

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Email and SMS Engine

Our built-in messaging system allows you to send personalized notifications and targeted offers.

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