Frequently Asked Questions
What is Zinrelo?
Zinrelo brings you the world’s best loyalty and referral programs, helping to maximize revenue per customer and new customer acquisition through 360-degree customer engagement. It supports omni-channel interactions including desktop web, mobile web, mobile apps and in-store engagements.
Zinrelo referral program delivers a 15% uplift in new customer acquisition by converting your customers into brand ambassadors.
Why did ShopSocially change its name to Zinrelo?
Zinrelo will “zing your loyalty and referral programs”. While ShopSocially was offering loyalty, referral and social apps, a significant portion of our customers wanted loyalty and referral programs.
We changed our name to Zinrelo so that we could focus entirely on loyalty rewards and referral programs, so that we could serve our customers better.
I have no IT staff to do the integration. Can I still use Zinrelo?
Once the integration is done, you can simply log in to the Zinrelo dashboard and control your loyalty rewards and referral programs without any additional coding.
Why should I implement a loyalty rewards program?
A loyalty rewards program can boost per customer revenue by 85% and repeat purchases by 53%. A modern-day loyalty program creates fiercely loyal customers that are rewarded for all forms of engagements including purchases, social advocacy, reviews, sign-ups, referrals, photo sharing and more.
Why should I implement a referral program?
Zinrelo referral program delivers a 15% uplift in new customer acquisition by converting your customers into brand ambassadors. Plus, referrals are the 3rd highest traffic driver after SEM and SEO.
Will the Zinrelo integration slow down my site?
No. Zinrelo is served from a highly scalable, multi-layered architecture. It is designed to give a very fast response comparable with most other cloud services.
Moreover, Zinrelo’s tag is asynchronous and non-block (similar to Google Analytics or Facebook tags). The tag will not block the loading of page resources on your website. You can benefit a rich library of apps that is being constantly enhanced. No coding or integration change will be required to enable new apps.