87.32%

Increase in customer retention

85.1%

Increase in repeat purchase revenue

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    About German Bliss

    Since 1940, German-Bliss Equipment has grown from Central Illinois’ choice for tractors, excavators, skid steers, lawn mowers, and other utility vehicles to a premier online dealer of replacement parts and components for a wide range of equipment. Spanning from Befco and Bush Hog parts for mowers to Bradco and Sweepster parts for attachments and sweepers, German-Bliss Equipment is the trusted online parts dealer for timely delivery at an affordable price. They have the largest selection of land pride parts for mowers, rotary cutters, tillers, and other land pride machines.

    Objectives and challenges

    German Bliss Equipment had two primary objectives:

    • Improve customer retention
    • Increase repeat purchase revenue
    German-Bliss Case study, German-Bliss Equipment Loyalty Program Increases Repeat Purchase Revenue by 85%

    The solution: A rewards program

    Zinrelo’s loyalty rewards program has the following key components:

    Launching an optimized loyalty program

    • 360-degree engagement with customers
    • Optimized accrual & payout rates
    • Structured loyalty tiers

    Managing the loyalty program

    • Targeted marketing campaigns
    • Quarterly reviews and success plan

    quote imageWe love Zinrelo’s structured approach to create an optimized loyalty program. We were able to increase the number of repeat purchasers significantly which has helped us increase repeat purchase revenues by 85%.

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    Alex German

    Marketing Manager | German-Bliss Equipment

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